This is a studio which is located Siena Building, Tuscan Residence, JVC.
There is a king size bed, a sofa, kitchen and full bathroom, small balcony.
All necessary things are there: big body towels, bed linen, kitchen amenities
(fridge, stove, oven, microwave, washing machine),kitchen cutlery and crockery.
There is a reserved parking place.
We will provide the access to the Pool, GYM and Sauna.
Guest access
Please let us know the arrival and departure time in advance in order to make a smooth check -in and check out.
Please provide passport copies of each guest after the reservation is confirmed (as per UAE Law). This will not be shared to the third party.
Interaction with guests
Our responsibility is to provide a check in/out service with explanation of how to use electronics in the apartment, overview of the around area. For any questions whatss app/sms/email are also available ( only if reservation is confirmed).
Other things to note
The check-in is after 2 pm
Check-out is before 11 am
Early check-in (from 9 am) is subjest to availability and requires 50% of nightly rate.
Late check-out (before 3 pm) is subject to availability and requires 50% of nightly rate.
The check -in before 9 am and check-out after 3 pm is subject to availability and requires 100% of nightly rate in addition.
House Rules
1) The apartment is Strictly Non-smoking. Breaching of this rule will result in 500$ fine. Smoking is allowed at the balcony only.
2) In case of keys,cards or remote control loss, guest will be charged: 27 USD for a key replacement, 137 USD for access card/remote control replacement. Price includes pure cost of the replacement item plus extra time spend of the company staff for issuing the items.
3) Pets are not allowed. Bringing the Pet on the check in will result in reservation cancellation with no reimbursement.
4) Any damage of the items will request the deposit charge according to the bill from the maintenance company.
5) Passport copies of all guests should be emailed us after the reservation is confirmed according to the UAE LAW. Not following to this rule will ends in cancelling the reservation as per cancellation policy.
6) Cleaning/towel change in not included in the price and available as additional service only. Price should be confirmed in advance, cleaning should be scheduled/requested at least 36 hours in advance. We provide cleaning(and bring towels) only before the check in, to ensure that guests are coming to fresh apartment.
7) Check in and check out time should be confirmed with the host after the booking is made. Guest is responsible to provide correct arrival details and ensure that info received by the host. This is important for the fast and smooth check in process. This is private apartment and we should be able to reach the place for the check in at the agreed time. We meet our guests in the apartment/near the building where apartment was reserved.
Guest should stay in touch after arrival by phone/sms/whatss app.
8) The following extras are not included in the price and should be requested and paid at least 24 hours before the arrival: - extra bed linen set 45 USD -baby cot (up to 6 months and up to 2 years) 90USD - early check in/late check out(if available)
9) In case of lost keys and emergency request to come, additional charge of USD 70(from 9 am to 6 pm) or USD 137 (any other time) will be charged from the guest for our representative to come+ key replacement cost.
10) Tourism dirham fee of AED 10 per night as per DTCM regulation to be paid separately+ 2000AED security refundable depsit.
11) There will be complimentary 1 set of hand soaps, shower gel,shampoo and 1 roll of toilet paper in each bathroom for your use.
We also provide you with start up dish-washing liquid, laundry detergent and first set of garbage bags for 1-2 times use.
This apartment is classified as self-catered private apartment registered as a holiday home, so please remember that while some start-up items are supplied before the check in, you will need to replenish them with your shopping.